Terms

New Zealand and Australia

Returns and Refunds

We want you to be 100% happy with your purchase. If you are not satisfied please contact us here to arrange a product exchange, store credit or refund. You need to contact us within 14 days of your order being shipped to be eligible for this offer.

If the goods are faulty or damaged we will cover the cost of the return freight back to Healthy Kiwis. If the goods are being returned for any other reason then the cost of the return freight is your responsibility.

Customs

Any customs duties and taxes payable are your responsibility. No refunds will be issued for orders that can't be delivered as a result of your country's customs department not allowing the goods to be imported into the country.

Payment

All prices on this website are stated in either New Zealand Dollars (NZD) or Australian Dollars (AUD) and all orders are processed in the relevant currency.

Advice

Statements on this website have not been evaluated by any other party. The products available on this website are not intended to diagnose, treat, cure or prevent any disease or condition. Please always consult your health care professional for advice on any medical condition.

Other Countries

These terms apply to shipments outside of Australia and New Zealand.

Returns

No returns of any orders are accepted.

Refunds

If an order is lost in transit or damaged by the courier company then you will be offered the option of a refund or replacement goods. The courier company will be the sole arbiter of whether the goods have been delivered successfully or damaged in transit.

Customs

Payment

All orders are processed in the currency displayed in the shopping cart.

Advice